COVID-19 measures

A safe and pleasant visit to the museum is our first priority.
The AfricaMuseum follows the federal COVID-guidelines

 

How can I contribute to a safe museum visit for everyone?  

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Wearing a mask is mandatory for everyone over 10 years of age.

  • Tickets can only be purchased onlineon the AfricaMuseum website. For any questions regarding the purchase of tickets on the website, please contact the Welcome & Reservations department, either by email (reservations@africamuseum.be) or by phone (02 769 52 00).
  • The selection of a time slot is mandatory when purchasing an online ticket. Within this time slot, visitors can check in at the entrance desk or at the ticket. There is no time limit on the duration of the visit itself.
  • Respect the rules for social distancing during your visit and keep a minimum distance of 1.5m from other persons.
  • Try to avoid elevators. If necessary, a maximum of one person at a time or one contact circle will be allowed. Wheelchair users and/or persons with reduced mobility can use the elevator with one extra person.
  • Limit the use of the lockers. Lockers may only be used with your own coin. No tokens are lent out.

 

What measures does the AfricaMuseum take for a safe museum visit?

keepdistance

  • A time gauge with quotas has been put in place to space out the number of visitors during the day.
  • There is a fixed one-way route through the museum to help you follow the necessary social distancing rules.
  • The maximum number of visitors per gallery is indicated at each gallery entrance. 
  • Hands-on and audio equipment are not available.
  • Our reception area is reorganized to safeguard social distancing.
  • Public sanitary facilities and other frequently used objects such as door handles, stair railings, lift buttons, lockers, etc. will be cleaned frequently.
  • Disinfectant gel is available at various points around the museum.
  • Wheelchairs and rollators are only available upon reservation so they can be disinfected after every use. For a reservation, please contact  reservations@africamuseum.be.

A few more useful tips:

  • If you come by public transport, wear a mask.
  • Wash your hands regularly.
  • Stay at home if you feel sick.

 

Can tours and workshops take place again?

covidclosed

  • Groups of children (max. 10) up to 12 years old are welcome for an interactive guided tour, a general guided tour, the workshop Muziki, the workshop Growing up or a Birthday workshop. 
  • Guided tours are still allowed for individual visitors over the age of 12, as well as for people living in the same household with their ‘cuddle’ contact.
  • The AfricaMuseum welcomes schools for a guided tour or workshop. Don’t hesitate and book your activity via the website! If you have any questions or comments, please contact the Welcome & Reservations department. Take a look at the COVID-19 measures of the museum. 
  • Please note: the picnic area of the museum will remain closed until further notice to both individual visitors and school groups. You can have lunch in the adjacent park.
  • Important: mouths masks are mandatory from the age of 10.

 

Are the AfricaShop and Bistro Tembo open again?

The AfricaShop is open.
Bistro Tembo is still closed.

 

Do you have any further questions about your visit to the AfricaMuseum?

Feel free to contact us via reservations@africamuseum.be.
We are ready to help you. Together we can keep the AfricaMuseum corona-free.