A safe and pleasant visit to the museum is our first priority.
The AfricaMuseum follows the federal COVID-guidelines
How can I contribute to a safe museum visit for everyone?
- The AfricaMuseum follows the federal COVID guidelines and welcomes individual visitors, families and groups of maximum 8 adults (children < 12 years old not included). Guided tours are also allowed for groups up to 15 people.
- Tickets can only be purchased onlineon the AfricaMuseum website. For any questions regarding the purchase of tickets on the website, please contact the Welcome & Reservations.
- The selection of a time slot is mandatory when purchasing an online ticket. Within this time slot, visitors can check in at the entrance desk or at the ticket. There is no time limit on the duration of the visit itself.
- Respect the rules for social distancing during your visit and keep a minimum distance of 1.5m from other persons.
- Try to avoid elevators. If necessary, a maximum of one person at a time or one contact circle will be allowed. Wheelchair users and/or persons with reduced mobility can use the elevator with one extra person.
- Limit the use of the lockers. Lockers may only be used with your own coin. No tokens are lent out.
What measures does the AfricaMuseum take for a safe museum visit?
- A time gauge with quotas has been put in place to space out the number of visitors during the day.
- There is a fixed one-way route through the museum to help you follow the necessary social distancing rules.
- The maximum number of visitors per gallery is indicated at each gallery entrance.
- Hands-on and audio equipment are not available.
- Our reception area is reorganized to safeguard social distancing.
- Public sanitary facilities and other frequently used objects such as door handles, stair railings, lift buttons, lockers, etc. will be cleaned frequently.
- Disinfectant gel is available at various points around the museum.
- Wheelchairs and rollators are only available upon reservation so they can be disinfected after every use. For a reservation, please contact firstname.lastname@example.org.
A few more useful tips:
- If you come by public transport, wear a mask.
- Wash your hands regularly.
- Stay at home if you feel sick.
Can tours and workshops take place again?
- From 9 June 2021 , guided tours and workshops are allowed for groups of up to 15 people.
- Please note: the picnic area of the museum will remain closed until further notice to both individual visitors and school groups. You can have lunch in the adjacent park.
- Important: mouths masks are mandatory from the age of 10.
Are the AfricaShop and Bistro Tembo open again?
Do you have any further questions about your visit to the AfricaMuseum?
Feel free to contact us via email@example.com.
We are ready to help you. Together we can keep the AfricaMuseum corona-free.