Feedback
Making your visit to the museum fun and interesting is our priority, as is our desire to be a trusted partner in the organisation of your events. We are also committed to sharing accurate information and knowledge that doesn’t offend anyone.
If we have failed to meet this commitment, please let us know, so that we can make up for it in future. All comments, suggestions and complaints are welcome via this feedback form. You will receive a response within 15 days.
Still not satisfied?
If the first-line complaint handling does not satisfy you, you can file a second-line complaint with the Federal Ombudsman. This can be done online at www.federaalombudsman.be, by e-mail at contact@federaalombudsman.be or by letter at the address Leuvenseweg 48 box 6, 1000 Brussels. For more information, call the free number 0800 99 962.
