Complaints

We welcome your feedback

Making your visit to the museum fun and interesting is our priority, as is our desire to be a trusted partner in the organisation of your events.
We are also committed to sharing accurate information and knowledge that doesn’t offend anyone.
If we have failed to meet this commitment, please let us know, so that we can make up for it in future.
All comments, suggestions and complaints are welcome at the adress: complaints@africamuseum.be

 

Still not happy?
If you are not satisfied with the response you have been provided with you may then get in touch with the:

Federal Ombudsman
Rue Ducale 43
1000 Bruxelles

https://www.federalombudsman.be/en

 

  
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